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Clark Newell

Clark Newell, February 2024

Goal

Improve your Customer Experience as a Project Manager or Analyst. Download My Resume.

    Certified Associate Project Manager

    Project Management Institute, Feb 2022

    As member of PMI, the global authority on project management best practices and producer of PMBOK, the Project Management Body of Knowledge, completed the CAPM online course and certification exam in February 2022. Recertified in September 2025.

    Certified Web Developer

    Galvanize + Hack Reactor, Jul 2018

    Galvanize, in association with Hack Reactor, provides a 6-month coding bootcamp which trains participants in building full-stack JavaScript web applications. In a fully immersive developer environment, completed industry focused drills, including front-end frameworks, building back-end databases with API CRUD connectivity, pair programming, and agile workflow.

    Bachelor of Arts in Music, German Minor

    University of Utah, Jul 2013

    Completed a liberal arts degree in music along with a German minor and completed multiple business, communication and marketing electives while working full time as a Project Coordinator for the College of Engineering.

Entrepreneur + Small Business Owner

Sept 2022 - Current (on hold)

Entrepreneur driving sustainable headwear design, online retail growth, and live event sales.

  • Direct the design, development, and sales of sustainable, moisture-wicking, sun-protectant headwear via online channels and live events.
  • Manage Shopify site customization, product listings, and e-commerce operations.
  • Create original social media, blog content, and email marketing campaigns using Adobe Creative Suite.
  • Produce prototypes, developed tech packs, and coordinated manufacturing with designers/suppliers via Fiverr and Alibaba and oversaw live sales events, business licensing, finances, taxes, and regulatory compliance.

IT Administrative Secretary - State of Utah Division of Technology Services

Sept 2024 - Current

Resourceful administrative professional supporting senior IT leadership with expertise in project coordination, procurement compliance, and operational efficiency, consistently delivering measurable cost savings and process improvements.

  • Direct special projects for multiple IT Directors, including hardware audits and process documentation, improving asset tracking accuracy.
  • Optimize procurement of technology and supplies, ensuring compliance with state/federal regulations and safeguarding taxpayer funds.
  • Orchestrate high-profile virtual meetings and events, leveraging Google Suite, Lucid, and Jira to enhance collaboration and efficiency
  • Lead the Business Operations Employee Satisfaction Committee as Chair and on the GOAT Leadership Team for Culture of Excellence initiatives, boosting employee engagement.
  • Currently launching a pilot program for non-enterprise software coordination in support of PC as a Service (PCaaS) and Software Asset Management (SAM Pro) rollout.
  • Achieved $8,970 in business meal cost savings in the first year.

Customer Service Manager + Cashier - Kroger dba Smith's Marketplace

Sept 2018 - Current

Provide very friendly neighborhood grocery shopping experiences that uplift and delight customers. Oversee evening store operations as needed, ensuring smooth workflows, technology uptime, and exceptional customer service.

  • As needed, manage all evening store functions, including staff coordination, closing procedures, and cash handling.
  • Respond in real time to fluctuating business volume and resolved customer concerns in person and by phone.
  • Maintain operability of checkout systems, including self-checkout robots and SmartSafe technology.
  • Served as primary closing manager for a high-volume marketplace superstore for 3 years.

Full Stack Software Development Intern - Red Pepper Software

Jan 2019 - Nov 2019

  • Customized Shopify, WordPress, and Magento templates to enhance e-commerce and CMS blog functionality.
  • Built backend solutions using C#, ASP.NET, Entity Framework, and SQL.
  • Developed frontend web and mobile apps with HTML, CSS, Sass, JavaScript, TypeScript, PHP, Razor, Xamarin.iOS, and Angular.
  • Utilized Jira with scrum methodology to support QA, pair programming, code reviews, and full stack development.
  • Managed multiple tickets on strict tempo timers, adapting quickly between programming languages and frameworks.

Project Coordinator + Administrative Assistant - University of Utah

Dec 2007 - Jul 2014

Coordinated complex academic and research projects, securing multi-million-dollar grant funding and enhancing program visibility.

  • Managed timelines, resources, and budgets to achieve departmental objectives in the Center for Engineering Innovation and Nanotechnology Institute of Utah.
  • Coordinated multi-million-dollar interdisciplinary grant proposals to NIH, NSF, and DARPA, ensuring compliance with all requirements.
  • Developed and maintained CMS websites via WordPress and Joomla; created social media and marketing materials to promote programs.
  • Facilitated meetings, events, and cross-department communications between faculty, staff, and external partners.
  • Oversaw administrative operations including purchasing, travel, and grant documentation in alignment with university policies.

See my portfolio...